It is evident every day: information technology (IT) is changing the way people work and is transforming the global marketplace. Organizations are moving quickly to embrace and employ technology to ensure their competitive edge and improve efficiency, yet oftentimes without adequate regard for the records and information management needs and issues that accompany the technology. Information technology intervention in managing records (or in simple terms, automating your records management processes) is a challenging task. Why computerize? What are the benefits? These are very valid questions and they must be answered before one can begin the process. This training will provide a basic outline to keep you focused and on track so that you can achieve your ultimate goal – Automation or Computerization! It will also enable one to develop awareness of the steps involved in designing and implementing a program to automate records management processes.