AI solutions for business: hype – collapse of illusions – value

Juris Terauds, co-founder of Ideaport Riga and Head of Artificial Intelligence (AI), has been working in the field of customer management solutions for 25 years. AI solutions are increasingly gaining attention in business, particularly in customer management, service, and support areas. In this session, Juris will share Ideaport Riga’s experience in implementing AI solutions for clients across various industries, along with the associated challenges, risks, and benefits.