Speak up! – What does it take to start a business with others?

As human beings, we tend to assume that others see the world the same way we do. When we communicate, we often expect our message to be understood exactly as we intended. So when conflict arises, it can come as a surprise that the other person interpreted our words completely differently.

In the rush of everyday life, it’s often easier to make quick assumptions about what others mean rather than staying curious and asking clarifying questions. This is often because we don't take the time to be mentally present.

This talk offers insight into the communication process and the common pitfalls that can lead to conflict. You’ll learn how to improve your skills as both a sender and receiver of messages and gain tools to handle difficult conversations before they escalate into conflicts that can damage relationships.

We’ll cover:

• Conflict management

• Understanding the communication process

• Tools for tackling difficult conversations