Improving Performance Using Balanced Scorecard

What exactly is a Balanced Scorecard? A definition often quoted is: “A strategic planning and management system used to align business activities to the vision statement of an organization”. A Balanced Scorecard attempts to translate the company’s vision and mission statements into the practicalities of managing the business better at every level and translate them into operational objectives that drive both performance and behavior. This one-day Balanced Scorecard session covers the processes of building, implementing and using a Balanced Business Scorecard to improve performance. Attendance in this one-day session will result in individuals increasing their knowledge, skills, and experience in the use of the Balanced Scorecard.