Assertive Communication: How to Communicate, Set Boundaries and Resolve Conflict with Respect

Assertive Communication: How to Communicate, Set Boundaries and Resolve Conflict with Respect is a professional development training program organized by Businessmaker Academy, scheduled for November 20, 2026. This one-day, eight-hour live seminar will take place from 9:00 AM to 5:00 PM at the Businessmaker Training Center in PSEC-Tektite, Ortigas Center, Pasig City, Philippines. The program aims to equip participants with the skills and strategies to express themselves confidently, communicate expectations clearly, set appropriate boundaries, and navigate challenging workplace situations with clarity and respect. It is suitable for employees at all levels, including managers, supervisors, team leaders, team members, customer service professionals, and other individuals seeking to improve their workplace communication and collaboration skills.

The seminar will cover topics such as assertive communication, behavioral communication patterns, barriers to effective communication, self-acceptance, setting expectations, and the Six C’s of Assertive Communication: Connection, Conversation, Complete, Clear, Concise, and Courteous. Participants will also practice communicating with internal and external customers and learn techniques for dealing with difficult people, including bosses, subordinates, and colleagues. Through these discussions and practical exercises, participants will develop greater confidence in expressing their ideas, concerns, and recommendations, resolving conflicts constructively, strengthening professional relationships, and achieving better workplace results.