Customer-Centered Debt Collection: Convert Receivables into Cash

With Guthrie-Jensen’s interactive seminar, Customer-Centered Debt Collection: Turning Receivables into Cash, you and your team will gain essential skills to effectively collect receivables, handle tough collection calls, develop action plans, manage different types of debtors, overcome objections, and use persuasive communication to encourage immediate payments. You'll also learn creative strategies to turn outstanding debts into cash while maintaining strong customer relationships.