Process Management (Webinar)

Overview

Process Management will aid any companies and each department to leverage on business processes to achieve goals and objectives. Managing organization’s processes has plenty of benefits including increase in productivity, improve efficiency, satisfy customers and decrease costs. Managing process can also be used to improve any type of business process.

Processes are the steps or actions to produce organizational goals and objectives. It’s the HOW things, tasks or activities are done? How to achieve the desired result? How to be efficient? How to utilize the people, technology and other resources to address problems?

This process management training will also cover related tools, concepts and applications.

Objectives

At the end of this training, participants will be able to:

● develop essential skills of process management and understand the applications and importance.
● identify different methods and approaches of process management.
● understand other related tools, concepts and applications.

Who Should Participate

● Management team: managers, supervisors, and team leaders
● Other employees
● Entrepreneurs
● Anyone who wants to develop process management skills

Key Topics

I. Process-People-Technology elements for organization’s success

II. Definition, Evolution, and Importance of business process and closely-tied concepts: Automation, Mapping, Simulation, and Redesigning

III. Who defines and is responsible of the process

IV. Types of business processes: Core and Support

V. Seven (7) key characteristics of a good process

VI. Vital role processes play in a company

VII. Five (5) stages to business process management life-cycle: Design, Model (Flowchart), Execute, Monitor, and Optimize

VIII. Extra reading and activities related to topic

Schedule: Click to view BusinessCoach Seminar Schedule »

Duration

3 hours (via ZOOM)

Requirements

• Mobile phone, tablet, computer or laptop
• Download free ZOOM app
• Internet connection
• Good audio connection