Introduction to Digital Skills

The Introduction to Digital Skills session was conducted to help officers understand and use important digital tools needed in today’s modern workplace. The program, held during GEW 2025 at ICST University Park, focused on improving digital literacy and showing how technology can make work faster, easier, and more accurate. 

Participants learned how tools like email, cloud storage, and teamwork platforms can improve communication and reduce mistakes. They also discovered how digital marketing works using platforms such as Facebook and Instagram to reach more people and promote services effectively. 

The session also introduced AI tools, including chatbots and automation systems, which help reduce workload, save time, and support better decision-making. Officers gained confidence in using these technologies to improve their daily tasks and overall productivity. 

By the end of the program, officers were motivated to continue learning digital tools, practice daily, and use free online platforms like Canva, Google Apps, and ChatGPT to build their skills further.