Active Listening in Digital Environments

The ability to communicate well is important in any job.  With an increase in remote working and teaching as well as many recruitment activities taking place online, your ability to actively listen in digital environments is now more important than ever. This interative, online session will help you develop your active listening skills when you are not able to communicate in person. 

We will explore:

• What it means to actively listen in digital environment and how this might differ from face-to-face or even over the phone.
• Your current active listening abilities.
• Tools and techniques for developing your active listening skills and overcome the challenges of active listening in digital environments.
• The ways you can use active listening in the digital workplace.