Customized Entrepreneurship Training Workshop (CETW)Quality Improvement Group Exercise

A quality improvement exercise was conducted in groups and presented by the participants. During the activity, each group selected two products available at the training venue and proposed improvement ideas from a customer’s perspective. This exercise helped participants understand that they are capable of developing and implementing constructive criticisms and suggestions for improving their products. It also reinforced the message that each participant is responsible for initiating and sustaining continuous improvement in their own business.