Experience sharing Session 3

A valuable component of the CETW training at TeferI Kella was an insightful experience-sharing session led by Mr. Petros, a local entrepreneur and dress shop owner from the very community. Mr. Petros captivated the participants by detailing the operational intricacies of his dress shop, providing a comprehensive walkthrough of his entire working procedure. He meticulously described his customer reception process, explaining how he builds rapport and understands client needs. He then outlined the subsequent steps, covering design consultation, material selection, tailoring, quality control, and ultimately, the product selling phase. His presentation offered a practical, step-by-step guide to running a local business, demonstrating effective management from customer engagement to final delivery. Participants gained valuable insights into establishing efficient workflows and ensuring customer satisfaction within a retail setting. Mr. Petros's firsthand account served as an inspiring and tangible example of successful local entrepreneurship.