Supervising and Managing Employee Performance

This practical session helps business owners build the confidence and skills to supervise employees effectively, set clear expectations, provide meaningful feedback, address performance challenges, and foster accountability. Learn simple management practices that improve communication, strengthen your team, and help employees perform at their best while supporting the long-term success of your business. Participants will leave with a simple digital Performance Management Workbook: a practical, step-by-step workbook that helps you set clear expectations, conduct productive employee conversations, document performance consistently, and create simple action plans that support accountability and employee growth.

Presenter: Greogry Maughan

Gregory Maughan is a Temple SBDC Consultant and Fox School of Business Adjunct Faculty member. Gregory has over 20 years of small business ownership experience in arts & entertainment, hospitality, and consulting. He has worked in his businesses as both a day-to-day operator and passive owner. With the SBDC Gregory provides consulting to pre-venture, start-up, and continuing businesses in a variety of areas including business formation, market research, financial modeling, pricing, and strategic planning. In addition, he advises clients in areas where he holds specific certifications: process improvement (Six Sigma Black Belt), and human resources (SHRM-SCP).
Outside of his work life, Gregory currently serves on the boards of Candlelight Theatre and Episcopal Diocese of Pennsylvania - and has previously served on the boards of Leadership Philadelphia, Church of the Holy Trinity, Detroit Creativity Project, and Young America PAC.
Gregory earned his BA and Master of Public Administration degrees at the University of Pennsylvania.