A New Understanding of Decision Making - How to Add Value Improve Satisfaction and Gain New Customers

All businesses need customers; We’ll present new techniques to help you rethink your business, gain more customers and keep existing ones happy.

Book now on EventBrite https://www.eventbrite.co.uk/e/how-to-add-value-improve-satisfaction-gain-new-customers-tickets-39191168841

We are all customers and the problem with customers is… well we’re human. Our decisions are influenced by all manner of factors which means we rarely take the most logical course of action. This unpredictability isn’t good for business.

In this presentation, we’ll show you how leading companies are using new and simple behavioural techniques to significantly enhance their business as well as demonstrate exactly how you can implement them too.

Presenter’s Biog:

Alan Coote (Monogram Media & Fortune Copilot) is the host of the award-winning radio show Let’s Talk Business which is syndicated daily throughout the UK as well as in Europe, Asia, South Africa and Australia. Following 5 years with the BBC, Alan worked for several well-known international companies on business transformation and acceleration. In the past 10 years, he has founded and sold several businesses as well as trained and helped over 3,500 entrepreneurs implement behavioural science and digital transformation in their business.