Atul Kumar

Bridging the Gap: Business Consulting across Healthcare, FinTech & More and leveraging AI, Cloud
About Me:
20+ years of IT/BPO industry consulting experience. Extensive experience in delivering business value & solutions to clients encompassing a wide range of skills, and roles across large transformational programs. Responsible for P&L management, strategic relationships, sales, pre-sales, account management, project/program management, and people management in Healthcare & Life Sciences and Financial Services. Broad multi-faceted IT and business consulting experience along with Entrepreneurship and Non-Profit experience, spanning upstream consulting & outsourcing services across multiple industries with broad exposure to planning, strategy, and large deal management. Strong record of incubating & mentoring global teams and developing alliances and collaborative partnerships. Demonstrated successful outcomes for BFSI & Healthcare clients including Pfizer, Medco, Quest, Ascension, BCBS NJ, Mt Sinai, Highmark, Telerx, GE Capital, UBS, Merrill, and more.
My background spans diverse areas like Account Management and Farming. I'm eager to leverage my strong analytical, communication, and organizational skills in fields such as Industry Research, AI in Healthcare, Business Analysis, Project Management, Operations, Strategy & Analytics, Pre-Sales, Documentation, CSR, Product Development, HR, and Marketing.
Education:
MBA | Indian Institute of Ahmedabad Management
India – 1999-2001
Lean Six Sigma Master Black Belt | GE & Genpact
India – 2002
Leadership Program | JF Welch Leadership Centre, GE CrotonVille
USA – 2005
Executive Program |Fuqua School of Business, Duke University
USA – 2006
IoT Product Management, Stanford University, on Campus
USA - 2018
AI ML & Neural Networks, Stanford University, on Campus
USA - 2018

Accomplishments:
Expanded a strategic account in a new Geo (UK). Negotiated and gained profit by 40%
Managed a portfolio of $20MM Healthcare clients, and acquired new logos for $2M & RFPs for Life Sciences
Identified the core challenges, and designed and implemented the Enrollment & Billing Process for Healthfirst (Insurance). Secured a $820K pilot project in the Agile Business Transformation program for the Enrollment & Billing processes with Virtusa as lead technical & consulting partner
Successfully enhanced & implemented Global Healthcare Call Center Application and Underwriting and Claims Automation process for Telerx (Merck subsidiary). Reduced manual intervention debt by 8%, technical debt by 15%, and app modernization by 18% within 2 years
Key highlights of the Healthcare & Lifesciences experience include
Proficiency in multiple healthcare domains such as BPM, RCM, Claim Adjudication, Claim Products, regulatory changes (HIPAA, ICD10, HCR), Adverse Event reporting, offshore pharmacists, and physicians. Trial Site identification for a significant outcome for the Speed, outcome, and evaluation of trials
Areas of Expertise:
Product & Program Management
Digital Transformation
Payers, Providers, Pharma & Biotech
Strategy & Analytics
Process Improvement
Strategic Sourcing & Procurement
Account & P&L Management
Artificial Intelligence /ML
Revenue Cycle Management
Data Analytics / Automation
Partnership Management
Solution Identification & Transition
Communication/Collaboration
Globalization IT+BPM
Managed & Shared Services

Experience:
Independent Consultant (part-time), (Sep 2022 – current)
Supported in developing and implementing business strategies for price transparency, improved medication access for Digital Pharmacy entry & expansion into new markets. Manage multi-location consulting engagements
Collaborated with cross-functional teams to successfully launch new products and services, including a mobile app for prescription management and a telemedicine platform.
In charge of managing a specific market/industry research, working in conjunction with the sales team to drive growth and achieve business objectives
Monitored performance targets and deadlines, ensuring adherence to quality standards, and taking appropriate action if necessary

Healthcare & Life Sciences Director, Infostretch (Sep 2021- Mar 2022)
Led the strategic West Coast accounts and was responsible for shaping business strategy, driving innovation, and delivering Digital healthcare-related transformation services to clients. Helped clients successfully embrace & leverage digital engineering services for Payers, Providers & Life Sciences.
Provided strategic planning and alignment with customers’ digital initiatives
Effectively managed the statements of work and drove renewals/expansion.
Managed accounts in onshore/offshore managed capacity delivery model
Led solution development efforts by orchestrating the involvement of all necessary practice leads
Director Consultant, AkosMD (Oct 2015 - Sept 2021 San Jose, CA)
Led AI-powered three vertical service lines for a comprehensive end-to-end integrated Cloud-based, p