Information Portals

Portals

 

Responding to demands from citizens and entrepreneurs for greater transparency and simplicity in government services.

Administration

Stamp

Notes

Why It Matters

Information portals respond to demands from citizens and entrepreneurs for greater transparency and simplicity in government services. They can be installed at the municipal, national or supra-national levels.

By making government services transparent and clear, citizens and entrepreneurs are better able to obtain government services. By seeing procedures from the user’s perspective, governments can better understand how they can be simplified.

Advantages

  • Citizens and businesses have access to clear and accurate information on administrative procedures. They are able to send complaints, report misconduct and propose simplifications online.
  • Governments can identify how to simplify procedures and cut the cost of compliance. Often time, governments can decrease the number of steps, the requirements and the time it takes by more than 50% without changing underlying laws.

Beneficiaries

Step-by-step information portals are available to any government and can be implemented within existing laws. We also work with partners such as the International Trade Centre.